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Terms and Conditions


1. Account Setup

Our services are only made available to individuals who can form legally binding contracts. Without limiting the following, our services are not available to suspended or ineligible customers. This includes 3rd parties who make use of a suspended customer's website or the services contained therein.

Persons under the age of 18 require parent or guardian supervision, or some other agent who is at least 18 years authorised to represent you.

You warrant that all actions that you make are done so in good faith and that you have no knowledge of your actions infringing upon or conflicting with the legal rights of a third party or a third party's trademark or trade name.

We will set up your account only once payment has been cleared, and our payment partners have screened your order for fraudulent activities.

We are not responsible for maintaining or authoring your website. Once your account has been set up, it is entirely your responsibility to create your site. Should you require assistance with the FTP of your current website, please contact us on 61 3 8669 1667. If this seems difficult we are able to help you with our Web Design service.

Only the authorised person listed on the account entered at sign-up will have access to the account, and they will be referred to as the 'primary account holder'. The primary account holder will be issued with an username and password which is required to access My Account for any billing and technical requirements.

It is at the primary account holder’s risk if you share your username and password with any other person(s) from within or externally to your organisation and liteVision will not be held liable for any breeches of your account or any service(s) due to the username and password being distributed by the primary account holder.

liteVision may also verify your identity by asking security questions as described in our privacy policy. The client agrees to provide this information before assistance can be provided to them.

After confirming all your provided information, we will setup and deliver your domain name within 2 business days.


2.  Payment(s)

The customer agrees to supply full payment for the services received from us, on or before the time period during which such services are provided. You agree that unless you notify us of your desire to cancel any or all services received, those services will be billed on a recurring basis.

If you want to cancel your product(s) or service(s) you must follow the individual product Cancellation and Refund Policy outlined in our Terms and Conditions on the liteVision website.

All goods and services purchased for which payment has not been received in cleared funds, remains the property, internet property and intellectual property of liteVision.

It is your responsibility to ensure we have received funds by the due date to avoid suspension and/or termination of our products and services.

If payment is not received by the invoice due date, we reserve the right to suspend your account.

You understand and agree that you have obtained the credit card owner's permission to use the credit card to purchase our products and services and they are aware, accept and agree that the transaction is taking place on their card.


3.  Cancellation

3.1 liteVision reserves the right to cancel your account and/or service(s) at any time. Without limiting the following, we will cancel your account and/or product and services at our discretion to:

• Protect the stability of the registry

• Comply with applicable laws, government rules or requests of law enforcement

• Comply with our upstream service providers

• Avoid liability, civil or criminal, on the part of liteVision, as well as its affiliates, subsidiaries, officers, directors and employees

3.2 liteVision also has the right to cancel your account if we find that you have been engaging in:

• Deceptive, improper or misleading conduct

• Providing false information

• Extortion

• Harassment, abuse or swearing

• Unlawful activities

• Conduct that breaches this agreement

If you wish to terminate your account with liteVision, you must do so by in writing to and comply with all details outline in our Cancellation and Refund Policy

3.3 If you have cancelled your service with liteVision and would like to reactivate your service, you will need to place a new order.


4.  General

4.1 Price Change

We reserve the right to change prices listed on liteVision's website.

4.2 Disclaimer

 We provide no warranties, express or limited, for services we provide, nor do we guarantee your web site or applications will work error free on our servers. This includes implied warranties of merchantability or fitness for a particular purpose. As such, we are not responsible for loss of data resulting from delays, software incompatibility, server or software issues, outages, no deliveries, wrong delivery and any service interruptions caused by liteVision and its employees.

Should any part of this disclaimer be made invalid by relevant legislation (such as the Trade Practices Act) then the remaining part shall still be in force.

4.3 Limitation of Liability

In no event shall liteVision be liable to you or any other person for any indirect, incidental, consequential, special, exemplary or punitive damages, including loss of profit or goodwill, for any matter, whether such liability is asserted on the basis of contract, tort (including negligence), breach of warranties, either express or implied, any breach of this agreement of its incorporated agreements and policies your inability to use the software or services, your loss of data or files or otherwise, even if liteVision has been advised of the possibility of such damages.

 Some states or territories may not allow such a broad exclusion or limitation on liability for damages as contained herein. In such states or territories, liteVision's liability is limited to the full extent permitted by law. You agree that in no event shall liteVision's maximum aggregate liability exceed the total amount paid by you for the particular product or service in dispute purchased from liteVision.

4.4 Online Fraud

In compliance with the Privacy Act, we are permitted to share your personal details with competent authorities when there is proof of fraudulent or criminal activities.

4.5 Changes to the Terms and Conditions

liteVision reserves the right to revise its terms and policies from time to time without notice. Updates will appear on the company website. By continuing your services you agree to these revisions.

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Contact Us

General Information

Level 1, 462 Smith Street,
Collingwood VIC 3066
Phone: (03) 8669 1667

Technical Support

Phone: (03) 9016 5530