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Cancellation & Refund Policy

 

Refund Administration Fee

All refunds that are granted inline with the following cancellation policies will be less a $10.00 administration fee.

In addition, any refund or transfer that is requested from liteVision that is due to duplicate payment, overpayment and any other customer error will also incur a $10.00 administration fee.

Domain Names

Once an order for a domain name has been submitted and the domain has been registered, liteVision will not refund for change of mind.

In certain limited circumstances (depending on the domain name space), a registrant may cancel a domain name (due to spelling mistakes etc) provided that the domain registration request has not yet been sent to the relevant registry, and the registrant submits another application for the correct spelt domain.

The request to cancel a domain must be submitted in writing on the same day the application is submitted to liteVision. Written requests must be emailed to support@litevision.com.au from the registrant email address. In addition to the written request, the registrant must call our technical support team to notify of the cancellation request.

In certain limited circumstances a registrant may apply for their domain name license to be cancelled (depending on the domain name space and the registry conditions); however liteVision does not provide any refund under these circumstances.

Shared Hosting Terms and Conditions

Cancellations for web site and email hosting orders will only be accepted within 7 days of the product/s being ordered.

Cancellations requests must be submitted to liteVision in writing. Written requests must be emailed to support@litevision.com.au from the registrant email address.

In these cases a refund will be provided less our refund administration fee of $10.00.

Registrants will be notified by liteVision when bandwidth usage is approaching a products’ limit. At this time, the registrant will have the opportunity to upgrade to a product with more bandwidth (if applicable), alternatively, a charge of 8c per MB of excess data traffic will be charged to the customer’s credit card. Failure to pay for excess data transfer may result in account suspension which will cause disruptions to services.

liteVision Web and Email Hosting customers accept responsibility for any information and materials issued over the service and indemnify liteVision harmless against any liability in relation to such information and material.

liteVision reserves the right to schedule server maintenance at any time, which may or may not affect services on the platform. liteVision will endeavour to perform maintenance during a time that will be least disruptive to the majority involved.

liteVision routinely backs up data stored on the liteVision servers. However, such data is not guaranteed to be stored for extended periods.

secure your Domain Name Now

Top level extension domain names with affordable prices. You will also get free 5 email accounts if you host your website with us.

Register your domain
name now!

.com.au $69.95 2yrs
.com $29.95 1 yr 

hosting

liteVision provides reliable hosting packages with affordable prices. Get your business online now without the heavy price tag.

Enjoy our total management services when you register for a complete package.

Hosting start from:
$8 per month


Contact Us


General Information

Level 1, 462 Smith Street,
Collingwood VIC 3066
Phone: (03) 8669 1667
Email: info@litevision.com.au


Technical Support


Phone: (03) 9016 5530
Email: support@litevision.com.au